Refund Policy
Legal Disclaimer
The information provided regarding refunds is for general informational purposes only. My Brothers’ Grace™ makes reasonable efforts to provide accurate details, but all refunds are subject to the terms outlined in the signed agreement. By booking our services, clients acknowledge and accept that deposits are non-refundable and that refunds for services rendered, canceled events, or changes to the scope of services will be handled according to the policies stated below. My Brothers’ Grace™ is not responsible for losses or expenses incurred due to event cancellations, changes, or other unforeseen circumstances beyond our control.
Payment Structure & Refund Policy
1. Deposit to Secure Date
Clients are required to pay a non-refundable deposit to secure their event date and services. This confirms My Brothers’ Grace™’s availability as your event coordinator.
2. Budget Planning & Vendor Payments
Clients and My Brothers’ Grace™ may work together to finalize the event budget and select vendors before any full payments are made. This allows clients to review costs and make informed decisions.
3.Split Payments & Scheduling
The remaining balance, including vendor payments and coordination fees, will be collected according to the schedule outlined in the signed agreement. My Brothers’ Grace™ may facilitate vendor payments directly from the collected funds.
4.Unused Vendor Funds
Any portion of vendor funds not used or paid to vendors will be refunded to the client promptly following the event or cancellation.
5.Service Fees
My Brothers’ Grace™ retains the agreed-upon service fee for coordination and planning services. This fee is non-refundable regardless of event cancellation, changes, or vendor refunds.
6.Third-Party Refunds
Clients understand that My Brothers’ Grace™ has no control over the refund policies or practices of third-party vendors. Any refund issued by a vendor is at the discretion of that vendor.
7.Acknowledgment
By booking services or making any payment, clients confirm they have read, understood, and agreed to this policy.